CCAR has been providing Telephone Recovery Support (TRS) calls to CT residents that are in recovery from alcohol or other addictions since 2005. TRS is an innovative, peer-to-peer support service. Trained volunteers that are, in many cases, in recovery themselves, make weekly calls to “check in” and see how people are doing. Recoverees are offered support, encouragement and information about resources that may help them maintain their recovery.

The beauty is in the simplicity. TRS helps people stay in recovery. Sometimes just a phone call can make someone feel wanted, cared about and included. Dare, we say “loved”. When making the call, the volunteer will feel rewarded when they have spoken with someone. They share in joys and sorrows, triumphs and setbacks. They have the satisfaction of giving back, of making a difference. It’s a classic win-win scenario.

The impact on our state has been immeasurable. We know that our calls help people maintain their recovery and get them back on track if a relapse occurs. When someone tells us they have relapsed, we don’t kick them out of the program; we keep calling them, checking in with them, seeing if they want help. When someone is down, that’s when he or she needs the most support. CCAR is often the only encouraging voice heard at a critical junction on the road of their recovery. TRS calls are made at all 5 of our Recovery Community Centers as well as our Young Adult and Family Program.

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Want to learn more about bringing CCAR's TRS to your location?

CCAR is pleased to offer technical assistance in bringing Telephone Recovery Support (TRS) to your organization. TRS is an innovative, peer to peer, recovery support service. TRS provides weekly phone calls to people in recovery from alcohol and/or drug addiction. Trained TRS volunteers call to “check in” and ask how people are doing managing their recovery. Volunteers are trained to provide support, encouragement and information about recovery resources. TRS helps reduce relapse and enhances the recovery experience for both volunteers and the individuals that receive the calls.

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